Set up & FAQ

Installation & FAQ

Request for user manual

Manual request
english

Richiesta di manuale
italiano

Demande de manuel
français

Solicitud de manual
español

F.A.Q.

Are the kits export compatible?

Yes, their compactness and modularity allow direct export logistics dimensioning optimized and compliant CE.

What happens in case of emergency or power failure at safety?

Use the emergency control system (chain or manual) provided for this purpose to guarantee manual opening (standard).

Does the product comply with European standards?

Yes, the product complies with European standards (user manual, maintenance and safety).

What are the usage limits (dimension/weight)?

MTB: max 334 kg or 6×5 m, MTB-LB: max 146 kg or 3.5×3.5 m, temperature -10 to 40 °C, power supply 230 V monophase.

How to order replacement parts?

Contact the manufacturer directly with the serial number of the CE plate and, if possible, provide a photo of the component to replace.

What precautions should be taken during installation of the motorization for an industrial door?

Installation must be carried out exclusively by qualified personnel, strictly following the technical manual and using only original parts. Before assembly, verify the integrity of all components, avoid exposure to humidity/water/corrosive atmosphere and never connect a jet of water. It is essential to cut the power supply during any electrical intervention and to never attempt to unblock a safety device (anti-fall etc.) without calling a qualified technician. Finally, submit the documentation to the end of installation, informing on use and proper maintenance.

Should each maintenance intervention be reported?

Yes, interventions must be recorded and must document all operations and parts replacements, for monitoring performance and traceability.

What common failures are covered and how to recognize them?

Motor not responding – verify wiring, fuse, power supply; Door blocked – verify puncture, technician call; Abnormal motor/alarm noise.

How to adjust the limit positions (opening/closing)?

Via the control interface, LCD screen and button interface, it is possible to easily adjust the limit positions and saving direction of travel and speeds.

What is the estimated service life?

The system is sized for a maximum of 100,000 cycles with respect to weight limits and dimensions as indicated in the manual.

What safety features are integrated?

Chain safety limiter; Integrated electronic brake; Emergency mechanical control in case of power failure; Emergency descent in case of failure EN 12635.

What are the warranty conditions?

The manufacturer guarantees the repair or replacement of defective parts excluding wear parts and negligence, under the usage and maintenance conditions defined in the manual.

How does the installation proceed?

Installation is simplified thanks to the suppression of springs, a pre-wired configurable assembly, and kits containing all the necessary parts to complete the installation of a door.

Are the detachable parts standardized?

Yes, the range was designed to use standardized, easily replaceable components, simplifying spare parts management and maintenance.

Is there a problem with non-operation?

Check the safety system and the quality of the electrical installation; Contact Technical Service for complex failures (motor, control board, safety).

Who should perform the maintenance?

Periodic maintenance must be performed by qualified and authorized personnel; fault correction by the user is imperative, especially for electrical safety actions.

Should regular maintenance be performed?

Yes, minimum periodic maintenance (see manual) is mandatory to maintain the guarantee and compliance.

What are the different power ranges of motorization?

Due to the range, we offer several motor kits (brushless 100 Nm, 150 Nm, 200 Nm) to adapt to the weight and size of the doors.

What applications can be motorized with the system?

Industrial doors – It adapts to sectional industrial standard doors up to 6×5 m (MTB) or 3.5×3.5 m (MTB-LB).

What is the principle of the product for industry?

Motorization of sliding, folding, sectional, and fire doors. Safety (standardized anti-fall devices). Durability (service life 100,000 cycles).

What is the EDS+ Unit system?

UniLift is an innovative motorization for sectional industrial doors, without springs or compensation and with brushless high-performance motor, designed to reduce maintenance and maximize safety.